MEETING CUSTOMER'S NEED USING CUSTOMER INFORMATION SYSTEM
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 3000
Abstract
Customer Information systems have become an integral part of every corporate organization, especially the banking industry in meeting customers needs, planning process and the prospect of achieving organizational goals and objectives. The enormous number of customers making planning and executing their needs time consuming thereby leading to inefficiency. In order to tackle this challenge it becomes imperative to introduce customer information systems into the management of the organization so as to meet customers needs. This study uses field survey responses from residents of Lagos to empirically examine the relationship of customer information systems in customer’s satisfaction. Simple percentage and Chi-square statistical method were used to analyze the data. However, the result of the study clearly indicated that customers information systems is a better strategic approach in meeting customers needs; hence the management of every organization is embracing customer information system.
Related Project Materials
THE INFLUENCE OF STRATEGIC HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE
Abstract:
The objectives of this research are to (1) explore the impact of strategic human resource manage...
KNOWLEDGE, ATTITUDE AND PRACTICE (KAP) OF FOOD HYGIENE AMONG BUTCHERS IN NIGERIA
ABSTRACT
Most developing countries like Nigeria have a&n...
EFFECT OF E-BANKING ON ORGANIZATIONAL PRODUCTIVITY
ABSTRACT
The purpose of the study is to investigate the effects of electronic banking on organizational performance at case study of Dang...
LANGUAGE OF GENDER DISCRIMINATION IN AFRICAN LITERARY WORKS (A STUDY OF PURPLE HIBISCUS AND YELLOW-YELLOW)
ABSTRACT
This project basically examine the language of gender discrimination in African literary works with special ref...
ANALYSIS OF FOOD SECURITY AND POVERTY STATUS AMONG HOUSEHOLDS IN EHIME MBANO
ABSTRACT
This study analyses food security and poverty status among households in Ehime Mbano. Specifically, the study e...
COMPARISON OF THE EFFECTS OF INTENSITY LEVELS OF CONTINUOUS TRAINING ON PHYSIOLOGICAL AND BODY COMPOSITION VARIABLES OF ADOLESCENTS IN KADUNA METROPOLIS, NIGERIA
ABSTRACT
The study compared the effect of different intensity levels of continuous training on physiological and body composition variabl...
EDUCATIONAL DEVELOPMENT IN BORNO STATE (A STUDY OF MAIDUGURI METROPOLITAN COUNCIL)
BACKGROUND OF THE STUDY
Education is one of the tools used to achieve a society’s goal towards de...
THE IMPACT OF A GOOD INTERNAL CONTROL SYSTEM ON FINANCIAL MANAGEMENT OF ORGANIZATION
Abstract
An internal control system is the process that can be use to provide reasonable assurance that the units...
AN APPROACH TO APPLICATION OF TOTAL QUALITY MANAGEMENT IN BUILDING MAINTENANCE OPERATIONS
Background to the
Background Information Mass media messages are often referred to those directed at a large group of per...
AUDIENCE PERCEPTION OF THE ROLE OF SPORT JOURNALISM IN SPORT DEVELOPMENT IN NIGERIA
